Privacy Policy

Privacy Policy

Introduction

Welcome to https://countertop-upgrade.alertblitz.com! We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA), USA
  • Utah Consumer Privacy Act (UCPA), USA
  • Connecticut Personal Information Protection Act (CTDPA), USA
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://countertop-upgrade.alertblitz.com
  2. All associated applications and mobile apps
  3. Services offered through our platform
  4. Any products available for purchase or download from our site

Please note that this policy does not extend to third-party platforms, services, or websites accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides your interactions with us when:

  1. You register an account and use our applications and services as an authorized user.
  2. You visit our website or engage with content linked to this privacy statement.
  3. We communicate with you via email, phone calls, or text messages (SMS) for promotional, transactional, or customer support purposes.

Personal Data Collection

We collect various types of personal information, including but not limited to:

  1. Account Information: This includes your username, password, and account settings preferences.
  2. Payment Information: Data related to your payment methods, such as credit card details, billing addresses, and transaction histories.
  3. Financial Information: Details about your financial status or transactions, if you choose to share them or use our financial services.
  4. Purchase Information: Records of products purchased from us, including order numbers, quantities, and delivery addresses.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information collected through our mobile apps.
  6. Location Data: If you choose to share it, data about your location for personalized services or marketing (with your consent).
  7. Feedback and Reviews: Any comments, ratings, or reviews you provide about our products or services.
  8. Social Media Information: Details from social media platforms when you interact with us through these channels (if applicable).
  9. Product Information: Preferences, interactions, and feedback related to the products you use or show interest in on our platform.

We collect this data through various means: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party partnerships.

Cookies

Our website uses cookies to enhance your experience and provide valuable analytics. Cookies are small text files stored on your browser that serve different purposes:

  1. Strictly Necessary: These ensure basic functions of our site, such as enabling you to navigate through pages.
  2. Preference: Cookies store settings tailored for your preferences on our platform.
  3. Analytics: They help us understand user behavior and improve our services based on aggregated data.

You can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the information.

Security Measures

We take robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Implementing encryption for data in transit and at rest.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to evolving threats.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access and rectification of your information
  • Erasure or deletion of your data
  • Restriction or suppression of processing
  • Data portability
  • Objection to processing (including direct marketing)
  • Non-discrimination in the provision of services
  • The right to file appeals or complaints with relevant supervisory authorities

To exercise these rights, please contact our dedicated privacy team using the details provided in the ‘Contact Information’ section. We will respond to your requests promptly and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any significant changes will be notified on our website, and updated policy versions will be readily accessible.

Contact Information

For any privacy-related inquiries, requests for data removal, or questions about this policy, please reach out to us:

  • Email: [email protected]
  • Postal Mail: Countertop Upgrade Privacy Team, [Address], [City, State/Province, Zip Code]